DM Champ for Ecommerce Brands

DM Champ for ecommerce brands recovers carts, answers product questions and books high-AOV sales calls from WhatsApp, Instagram, Messenger, web chat and SMS. The AI sales agent reads product images, handles sizing questions and closes the order inside the conversation. Works alongside the brand's Shopify, WooCommerce or custom storefront.

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AOV recoverySizing + stockCheckout in chat
A typical thread
What this looks like for ecommerce
DM Champ AI
replying right now
in chat

Hey, is the bouclé chair still in the dusty pink? Saw it on your reel last week.

13:02

Yes, we have 2 left in dusty pink. Want me to hold one for 24h while you decide?

13:02

Yes please. Also how long is shipping to Toronto?

13:03

Held. Toronto express is 3-5 business days; standard is 7-10. Drop me your email and I'll send the personal checkout link.

13:03
01Why ecommerce needs this

The DM Is the New Product Page

More ecommerce traffic now comes from social DMs than from organic search. Every paid social ad funnel pushes to Instagram or WhatsApp first. The brands that win in 2026 are the ones that close in chat, not the ones that hope the prospect clicks through to the storefront. DM Champ handles every product question, sizing question and "do you ship to my country" question without a human.

  • Reads product photos and screenshots the prospect sends
  • Handles sizing, fit and "is this in stock" without a human
  • Books high-AOV calls for premium or bespoke ranges
  • Recovers abandoned carts through follow-up DMs
02How DM Champ helps

Web Search Plus Real-Time Stock

Custom Functions let the AI call your inventory API mid-conversation to confirm stock. Web search covers shipping policies, customs questions and store hours. Image understanding reads receipts (for refunds), competitor photos (for "do you sell something like this") and screenshots of your own products. Comment-to-DM funnels off paid social into the buying flow.

$40-$80
Typical cart recovered per ecommerce DM thread
Illustrative range, varies by AOV and offer. From operator reports.
03Example

Recovered Cart, Booked Call

Premium furniture brand runs Instagram Ads to a product. Prospect comments, comment-to-DM kicks in, the AI answers sizing in the DM, the prospect goes quiet, an automated follow-up brings them back two days later, the AI books a showroom appointment using Google Calendar sync. The whole sequence happens without a human touching the funnel.

FAQ

Frequently Asked.

Yes, via webhooks and Custom Functions. The AI can read product data, order status and inventory by calling your Shopify endpoints during the conversation.
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