AI That Understands Voice Notes, Photos and Videos in DMs

DM Champ's AI sales agent understands voice notes, photos, videos and documents your prospects send in WhatsApp, Instagram, Messenger, web chat and SMS. It reads receipts, screenshots, ID photos and transcribes voice messages so the conversation never stalls. Available across every channel the platform supports.

Voice
Auto-transcribed
Image + PDF
Understood in context
Short video
Pro and Agency
See it move
Photo
Voice
Video
PDF
Audio
Parsed in context · Photo understood
01What it understands

Every Format a Real Prospect Sends

Prospects in DMs rarely type clean paragraphs. They send voice notes, photos of products, screenshots of competitors, scans of IDs and PDFs of quotes. DM Champ's AI reads all of them in context and continues the conversation as if a human had received the message. No "please type your question" fallback, no dead ends.

  • Voice note transcription with reply in the same channel
  • Image understanding: receipts, screenshots, product photos, ID scans
  • Video understanding for short prospect clips (Pro and Agency tiers)
  • Document understanding for PDFs and quotes (Pro and Agency tiers)
02Inside the dashboard

Every Asset Lives on the Contact Record

Every voice note, photo and PDF the prospect sends is attached to their contact record so a human can scroll back through the artefacts later. The AI's transcription and interpretation are stored alongside, which means if you take over the chat you do not have to replay the voice note yourself.

Runs on these channels
WhatsAppInstagramMessengerWeb chatSMS
Available on tiers
Starter
Growth
Pro
Agency
03For agencies

Premium-Tier Differentiator You Can Charge For

Most competitors stop at text. Video and document understanding are real differentiators agencies use to upsell clients into higher-priced retainers. Position media understanding as the reason your client should be on your agency's Pro-equivalent package instead of a basic chatbot.

Single brand

On Pro tier

Run the feature on your own brand with BYOK, the full inbox and the optimisation engine on one workspace.

BYOK1 workspacePro tier
Agency tier

Across every client

Copy a proven configuration from your reference workspace into every new client sub-account, then resell at any markup.

White-label50 sub-accountsCredit reselling
FAQ

Frequently Asked.

Voice notes (transcribed), photos and screenshots, short videos, and PDF documents. Video and document understanding are unlocked on Pro and Agency tiers.
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